Wednesday, June 8, 2016

8:30 - 9:00 Foyer / Registration & Welcome Coffee

9:00 - 13:30 Pre-Conference Workshops

The objective of the workshops is to provide current best practices and resources to participants to enable them to return immediately to their supporting enterprises and deliver value.

Workshop 1 / Room B:

Credit, Finance and Operations Best Practices

Sector:
Commercial Credit Risk

Objective: Present the best tools to optimize the extended supply chain, realizing the risk from a broader perspective that includes an analysis of its contribution as a profit center. To give an overview of best practices of credit management operations under relevant entities in Europe in contrast to international practices.

9:00 - 11:00
Key Success Credit Factors in Sales Support

Presented by:

Declan Flood FIACP, FCICM
The Credit Coach
Irish Credit Management Training
Author

Content:
  • Operational Experience and Development
  • Critical Performance Indicators
  • Best Practices and Impact on Company Growth

11:00 - 11:30


Foyer
Coffee Break & Networking

11:30 - 13:30
Optimizing Credit Value in the Supply Chain

Presented by:

Patrick O. Connelly
PhD FICM, ICRP, CGBP
Tao Institute for Credit Risk Mgt.
Adjunct Professor, author

Content:
  • Optimizing Top and Bottom line
  • Driving Profitable Sales Growth
  • Portfolio Development

13:30 - 14:30 Restaurant Champions / Business Lunch


18:00 - 20:00 Constanta Room / Cocktail Reception (Only with prior registration)

Workshop 2 / Room C:

Consumer Debt Collections Best Practices

Sector:
Consumer Credit Risk

Objective: Through this workshop there will be presented the best tools to develop proper operation of a collection center based on international standards. Best practices in design strategy, portfolio segmentation and analysis to improve KPI’s while managing consumer debt collections.

9:00 - 11:00
Effective Consumer Debt Collection

Presented by:

Luis Eduardo Pérez Mata
President ICM & President WCCE

Content:
  • New Paradigms for debt collections
  • The new value of customer in debt management
  • How to manage the new scenario
  • Adapting the call model

11:00 - 11:30


Foyer
Coffee Break & Networking

11:30 - 13:30
Succeed by Adapting Communication Practices … or Die

Presented by:

Eugene Joubert
MBA,FICM,MCE (Int), M.Ins D
Group Chair Corporate Rebels
Author

Content:
  • Learn current best-practice solutions to reduce threat impact
  • Focus on the opportunity following a collection event
  • Consider behavior modification as solutions CSF
  • Discuss possible implementation strategy.

13:30 - 14:30 Restaurant Champions / Business Lunch


18:00 - 20:00 Constanta Room / Cocktail Reception (Only with prior registration)

This is a preliminary agenda and is subject to change. We will post an announcement when the finalized agenda is set.

For More details download the PDF

Agenda

Congress Day 1 - Thursday, June 9, 2016

9:00 - 13:00 Grand Ballroom / OPENING PLENARY SESSIONS

9:00 - 9:30
5th WCCE Opening Ceremony

Luis Eduardo Perez Mata, President ICM and President WCCE
Cristian Ionescu, Country Manager Expense Reduction Analysts RO and Member of the Organizing Committee WCCE 2016
9:30 - 10:00
Romania - Where from and where to? The macroecomic journey and its opportunities and threaths that lie ahead

Anca Paliu Dragu,
Minister of Finance of Romania
10:00 - 11:00
Emerging and Developing Market Challenges in the Region (tentative title)

Daniel Thorniley, President of DT-Global Business Consulting GmbH
11:00 - 11:30 Foyer / Coffee Break & Networking
11:30 - 12:00
Insight into Credit Infrastructure, Reporting and Risk Management in the Region’s Developing Countries

Fabrizio Fraboni, World Bank Management Group Eastern and Central Region
12:00 - 12:30
Macroeconomic Outlook for Central and South East Europe

Bojan Markovic, Deputy Director, Economics, Policy and Governance, EBRD
12:30 - 13:00
Driving Further Economic Recovery in Eastern and Central Europe

Catalin Pauna, Senior Economist at World Bank
Moderator: Radu Soviani, Economic Journalist & Publisher
13:00 - 14:00 Foyer / Business Lunch

14:00 - 17:30 BREAKOUT SESSIONS

Time Commercial Credit Risk Track
Room AB
Credit Risk Management Services Track
Room C
Consumer Credit Risk Track
Room D
14:00 – 15:00
Transitioning towards Shared Services

Speaker:Mark Harrison,
Seasoned Executive Special Competency in Central Europe, ACCEE, author
Valuing Credit Insurance in an Enterprise Growth Model

Speaker:
Ed Goos
CEO Euler Hermes Central & Eastern Europe
Eugen Anicescu
CEO Coface Romania
Best Practices in Consumer Debt Collections
Speakers:
Rayna Mitkova - Todorova
Chairwoman,  Association of the Collection Agencies in Bulgaria  & Managing Director & Partner, EOS Matrix
15:00 – 16:00
Improving Cash Flow Through Techonology
Speaker:
Dr. Tjaart van der Walt
Group Director Corporate Rebels, South Africa
Trade Finance as a capital strategy solution
Speaker:
Olivier Nifle
CEO CESCE France
Elisa Rusu
Banca Transilvania
The Impact of Global Protection of Personal Information
Speaker: Eugene Joubert
Chairman, Corporate Rebels, South Africa
Author
16:00 – 16:30 Foyer / Coffee Break & Networking
16:30 - 17:30 Panel Discussion
Comparative Credit Risk Best Practices
Moderator: Patrick O. Connelly
TAO Institute, USA

Panel members:
Josef Busuttil, Malta Association of Credit Management (MACM), Malta
Thomas Voller, Avocat, Partner EuroConnectNet
Aurimas Kacinskas, CEO Creditinfo Romania
The Receivable Asset
How best to manage aging receivables
Moderator: Dr. Tjaart van der Walt, Group Director Corporate Rebels,South Africa

Panel members:
Mirona Dolocan, Head of Corporate Recovery Division BCR Erste Bank
Matei Florea, Partner at Schoennherr & Associates
Georgina Popescu, Partner CDM
JH Eugene Joubert, Corporate Rebels
Trust
The Missing Component in Growth
Moderator: Dan Pascariu
Chairman of the Supervisory Board, UniCredit Bank

Panel members:
Okan Yurtsever, General Manager, Garanti Leasing
Dan Ostahie, CEO Altex
Konstantinos Tovil, Executive Director Retail - Individual Customer Segment and Personal Banking, Bancpost Romania
Alina Popa, Deputy Managing Director Insurance, Coface Romania
20:00 - 24:00 Room D / Dinner Banquet (Only with prior registration)
Congress Day 2 - Friday, June 10, 2016
8:30 - 9:00 Foyer / Registration & Welcome Coffee

9:00 - 14:00 BREAKOUT SESSIONS

Time Commercial Credit Risk Track
Room AB
Credit Risk Management Services Track
Room C
Consumer Credit Risk Track
Room D
9:00 - 10:00
Converting Threat of Collection Into Selling Opportunity
Speaker:
Josef Busuttil Malta Association of Credit Management MACM, Malta
Financing Small and Medium Enterprises in the region
Moderator: Radu Soviani, Economic Journalist & Publisher

Panel members:
Zoltan Prosszer, CEO Romcab
Bojan Markovic, Deputy Director, Economics, Policy and Governance, EBRD
Vlad Micu, Executive Director Corporate Banking, Bancpost
Lucian Anghel, President of the Board of Governors, Bucharest Stock Exchange; President of the Executive Committee, BCR Banca pentru Locuinte
Responsible Lending – an International Approach
Speaker: Declan Flood
FIACP, FCICM, The Credit Coach, Irish Credit Management Training, Author
10:00 - 11:00
Best Practices in Organizational Credit Risk Professional Development
Speaker:
Declan Flood FIACP, FCICM
The Credit Coach
Irish Credit Management Training
Creating Enterprise Advantage in European Union Courts – Preplanning is Key
Speaker:
Paul de Dree, Thomas Voller, Avocats
Euro CollectNet
Introduce Mitigation to Drive Enterprise Growth
Speaker:
Georg Kovacs
President of AMCC and Member of the Board at Optima and Managing Director of EOS KSI Romania
11:00 - 11:30 Foyer / Coffee Break & Networking
11:30 - 12:30 Panel Discussion
Credit Risk Management Now Warrants a Seat “At the Table”
Moderator: Agata Szydlowska, Head of Financial Inclusion & Credit Bureau Awareness - Africa, Creditinfo Group

Panel members:
Josef Busuttil, Malta Association of Credit Management (MACM)
Mark Harrison, CEO, ACCEE* Dr. Tjaart van der Walt,Group Director Corporate Rebels
New Perspectives on Consumer Debt Collection
Speakers:
Luis Eduardo Perez Mata, President ICM, Mexico
Eugene Joubert, Chairman, Corporate Rebels, South Africa
Managing the NPL Portfolio Purchase to a Resolution
Moderator: Jonathan Wheatley, Director, European Portfolio Advisory Group - CEE, PWC.

Panel members:
Claudiu Bud, Sales and Servicing Director KRUK
Matija Arapović, President Debt Collection Association Croatia, Director Prima Solvent
Georg Kovacs, Managing Director of EOS
Pavle Vlajcic, Managing Partner CDM in Serbia
12:30 - 14:00 Foyer / Business Lunch

14:00 - 16:00 Grand Ballroom / CLOSING PLENARY SESSIONS

14:00 - 14:45
Professional Continuous Development- a Bio-Feedback Approach

Patrick O. Connelly,
TAO Institute, USA
Transform a slow or stagnant professional career by introducing drivers to grow your career, the value of your employer’s enterprise while making a more meaningful contribution to your market. Take control of your destiny…NOW
14:45 - 15:30
Credit Management in Central Europe

Andriy Sichka,
Development Director, Association of Credit for Central and Eastern Europe ACCEE, Ukraine
15:30 - 16:00
5th WCCE Closing Observations and Ceremony

* To be confirmed

For More details download the PDF

Speakeri

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Marea Neagra

Petrece 3 zile la Marea Neagră!
Această excursie te va purta, timp de 3 zile, pe litoralul Mării Negre, unde te vei putea bucura de soare, relaxare și minunatele plaje cu nisip auriu. download PDF

Data limită de înscriere: 25 aprilie 2016


Brasov

Petrece 3 zile în minunatul Brașov!
Această excursie te va purta, timp de 3 zile, în zona Brașovului, cel mai vizitat oraș din România și locul care se remarcă prin împletirea stilurilor arhitecturale gotic, baroc și renascentist. Pentru mai multe detalii, download PDF

Pentru rezervari, va rugam sa contactati: office@beyonddracula.com

Data limită de înscriere: 25 aprilie 2016