Dr. Patrick O. Connelly has over thirty-five years of direct experience in successfully managing credit risk and business development that span many industries, in markets around the world.

After an executive career going over thirty years, Professor Connelly has developed academic relations at various universities and recently designed the first university course, both undergraduate and postgraduate in Management of Commercial Credit Risk.

He is the author of Trade Credit Risk Management, Introduction to the Profession in theory and practice. Dr. Connelly introduced the subject of credit risk management in China in 2004 and has taught professionals, university students, teachers and governing parties during the last nine years and continues to do.

Recently he was awarded recognition as the most influential man in the field of credit and risk management in China. Internationally, in 2008, the professor received the famous "Centurion" award for his contribution to international trade.

Dr. Connelly has established a teaching style that blends an amalgam of knowledge and experience, discussed within an operational framework that has made the very effective results for both the participant / student and the company that allows participation. The teacher continues to regularly publish articles that directly benefit the companies involved in this challenging economy. Its materials are often integrated in the courses, seminars, workshops and consultancy to facilitate faster and better results.

Harry A. Strausser III is president of the Remit Corporation and Interact Training and Development where he oversees the operation of a full-service collection agency and coordinates the training programs of its educational subsidiary. Harry is active in both the Mid-Atlantic Collectors Association where he serves as President and ACA International, the association of credit and collection professionals, in which he is a certified instructor. He has instructed hundreds of programs for the ACA. At the International Conference in San Antonio, he was named "instructor of the year" for that organization and is a member of the International Fellowship of Certified Collection Executives and holds the Master Credit Executive distinction. In 2010 he is one of the first business professionals in the industry to receive the Credit and Collection Compliance Officer designation. He has served on the ACA International Executive Committee and held the position of President in 2004-2005.

Harry holds an MA in communication from Bloomsburg University of Pennsylvania and a BS in business administration from the same institution. He has served as a full-time adjunct professor for the Department of Communication Studies at Bloomsburg University where he taught interpersonal communication, public speaking, and corporate communication. He travels extensively across the United States and internationally conducting educational and motivational programs for associations, private enterprises, conferences, and public seminar events.

Harry enjoys travel, music, working outdoors at his home, and spending time with his three golden retrievers, Hannah, Tindaqwae, and Ausha.

He is the only person on the African continent holding a Master Credit Executive designation from the American Creditors Association. Eugenè studied Law at the University of the Free State and completed his articles as attorney with Symington and de Kok.

He is involved in the Credit Industry since 1974 and did his MBA in America specialising in finance and credit related issues in America, Europe and South Africa.. He has worked for Philips Einthoven in SA, 2 major Banking Groups and various other Credit Grantors. He was involved in the debt recovery industry since 1986 and Chairman of Creditworx for many years. He served on Thebe Investment Corporation as an Executive.

He has developed Credit Policies for various companies like Dunlop, Mastertreads and Musgrave. He moderated on Credit exams and drafted the Professional Credit Practitioners syllabi for the Institute of Credit Management in Southern Africa. Over many years presented various papers to the Credit Bureaux, Debt Collectors Associations and the International Credit forums all over the world.

Eugenè was part of the drafting team of the Act, regulations and Code of Conduct adopted by the SA Government to regulate the Debt Collector, and served on the Debt Collectors Council for many years. He trained the National Prosecutions Division of Government to recover grants illegally obtained by individuals. In 2008/9/10 he did the investigations on behalf of the National Credit Regulator (Sec 25 appointment) under the NCA to see if Credit Providers adhere to the NCA.

Declan Flood, Founder and Chief Executive of the Irish Credit Management Training. He was Credit Manager at Green Isle Foods and Lever Industria. He is a renowned trainer, International Speaker and Author with over 20 years hands on experience in Credit Control and Credit Management with major Irish & International Companies. He is a graduate of the IICM Education program and a Qualified Business Coach. He received his Qualification in Training & Development from National University of Ireland and has been training in all aspects of credit management for over 13 years, generating a sense of enthusiasm and urgency that has been experienced by all who have been through the training experience. His approach is effective without confrontation and brings a whole new focus to Customer Service, and Profit growth.

J.D., is widely recognized for her advocacy work on behalf of the collection, debt purchasing and financial services industries but equally acclaimed for her expertise in association law, corporate governance and general counsel services. Andersens 14+ years experience as Executive Vice President, General Counsel and CEO of ACA International, along with her experience as the Director of Federal and State Government Affairs has established her as an expert within the credit, collection and debt purchasing industry. She is routinely quoted and featured by media organizations including The New York Times, The Wall Street Journal, The Washington Post, CNN, ABC News, NBC News, Fox News Channel and others. Rozanne earned her J.D. from William Mitchell College of Law in 1983 and her B.S. from the University of Minnesota. She currently serves as Ontario Systems in-house legal and compliance counsel and oversees the sales and marketing teams. She has been named Attorney of the Year by Minnesota Lawyer magazine and was profiled by Collections and Credit Risk magazine as one of the Five Women You Should Know. She is a writer, blogger and experienced public speaker at many industry events.