Booking Terms & Conditions

1. BOOKING:
A. The Hospitality Partnership (THP) considers acceptance of bookings for a client (which term includes all members of a party for a client) for an event when a Booking Form, Letter or other written communication accompanied by a specific deposit is received and accepted by THP and provided always that the specified deposit is received by THP within seven days of issue of Booking Form. If these terms are not met, THP may rescind immediately & without notice, and reallocate all confirmed bookings. Deposits paid are not refundable.

B. Although THP will use its best endeavours it shall not be obliged to ensure that a ten-day notice of proposed cancellation will first issue to the client. In the event of cancellation, the client may be liable for cancellation charges as hereinafter set out.

2. CANCELLATIONS:
A. Any client intending to cancel must notify THP in writing immediately. Cancellations more than eight weeks prior to the event booked will make the client liable to a charge of not more than 30% of the full invoice. If cancellation occurs less than eight weeks prior to the event date, cancellation charge will be for the entire invoice.

B. Should the event, the subject of the booking be cancelled due to circumstanced beyond the control of THP, the client will not be entitled any compensation or damages. THP will endeavour to arrange a suitable alternative, or a rescheduling of the event. If neither can be arranged to the satisfaction of THP, a refund will be paid less an administrative charge of ten per cent of the contract price.

3.   SUBSTTITUTIONS:
Participant substitutions are allowed at any time up until 1 week prior to the event. Substitutions must be made with written notification to THP.

4. ALTERATIONS TO EVENTS:
A. Every reasonable effort will be made to provide the event as advertised to the client, but THP reserves the right to make any alterations to event arrangements, including changes in time, date and venue, modifications in programmes or provision of alternative transport and facilities, deemed necessary.

B.THP may impose additional charges over the contract prices payable by the client prior to the event as a result of adverse fluctuation in exchange rates or increases in the cost of travel, fuel or accommodation or other expenses being incurred in connection with the event which said cost increases will be set out in the final invoice payable within fourteen days of receipt by the client provided always that such increases do not exceed ten per cent (10%) of the event price.

5. EXCLUSION OF LIABILITY:
A.THP is not responsible for loss, damage or injury to any person or to their property as all clients attend events organized by THP at their own risk.

B.THP accepts no responsibility for circumstances beyond its control including force majeure terrorist activities, weather conditions, fire or for early or late opening or closure of any Event or on respect of any breakdown or non supply of transport other than such matters as are directly under the control of THP.

C.THP shall not be obliged in the case of cancellation or postponement of any sporting fixture, pop concert, theatre performance or other recreational or entertainment activity or event to provide a refund of monies paid by any client.

D. The client is responsible for all damages caused by any member of the client party and THP reserves the right to require immediately any person whose behaviour is, in the sole opinion, of THP, likely to cause inconvenience, nuisance, difficulty to other clients and or to their guests to leave immediately the premises in which the Event is taking place in demand and the client shall co-operate to procure compliance with such a requirement and in such eventuality no refund shall be made from THP to the client.

E. THP takes every care to ensure that the descriptions of events are accurate but recognizes that errors do sometimes occur and that amenities may be modified or withdrawn. THP has no responsibilities for any such errors or modifications.

6. COMPLAINTS & DISPUTES:
In the event of dissatisfaction or complaint, the client is required to notify THP in writing within seven days of the occurrence giving rise of such dissatisfaction or complaint to the satisfaction of the client. In the event of the matter not being settled to the satisfaction of the client both THP and the client agree that the cause of complaint shall be reffered to an independent Arbitrator for adjudication appointed by the President at the time being of the incorporated Law Society of Ireland who shall act as an Expert and not as an Arbitrator under the Arbitration Act and whose decision including a decision on costs of the Arbitrator and will be final and binding on the parties.

7. GENERAL
These terms and conditions are governed by the law of Republic of Ireland and nothing in these terms and conditions shall be deemed to deprive the client (where the client is a consumer) of rights which the client may enjoy as a consumer under the provisions of the Sale of Goods and Supply of Services Act or any Statutory Modification thereof.